Shipping policy
# Shipping Policy
At *Soreless*, we're committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.
## 1. Order Processing
* Orders are processed within *1–3 business days* (Monday–Friday, excluding public holidays).
* Once your order has been shipped, you'll receive a confirmation email with your tracking information.
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## 2. Shipping & Delivery
### 🇺🇸 United States
* *FREE Standard Shipping* on all orders.
* *Estimated Delivery:* *5–10 business days* after dispatch.
### 🌍 International Shipping
Estimated delivery times:
* *United Kingdom, Canada & Australia:* 7–15 business days
* *Europe:* 7–18 business days
* *Asia:* 5–12 business days
* *Rest of the World:* 10–25 business days
> Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or peak shipping seasons.
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## 3. Order Tracking
Once your order has been shipped, you'll receive an email containing your tracking number.
Please allow up to *48 hours* for tracking information to become active after your package has been dispatched.
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## 4. Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority.
These charges are the responsibility of the customer and are *not included* in the purchase price or shipping cost.
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## 5. Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
Unfortunately, we cannot modify or redirect an order once it has been shipped.
If a package is returned due to an incorrect address or failed delivery attempts, the customer will be responsible for any applicable reshipping fees.
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## 6. Delayed or Lost Packages
While we work with trusted shipping partners, delays can occasionally occur due to circumstances beyond our control.
If your package appears delayed or lost, please contact us and we'll do our best to assist you.
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## 7. Need Help?
If you have any questions regarding your order or our shipping policy, feel free to contact us anytime.
📧 Email: support@soreless.store
We aim to respond to all inquiries within *24 hours* on business days.